EMERGENCY · 24 HOURS A DAY

A death has occurred — we respond immediately

When death arrives unexpectedly, the first thing you need is someone who answers. We answer in under a minute, day or night, and take over the deceased immediately, wherever the death occurred. We then handle everything — paperwork, preparation, ceremony — in a complete package, so the family can breathe. If you don't know where to start, read the first steps after a death.

Chapel prepared for a wake: catafalque, candles, flowers

What we do in the first hours

On the first call, we tell you exactly what to do right now, based on where the death occurred. We send the team to pick up the deceased and begin the formalities in parallel.

You don't have to make the hard decisions alone in the first hours. We guide you step by step: which documents to get first, who certifies the death, when and how pickup happens.

What you need to do right now

  • Call us — we answer immediately, at any hour
  • If the death occurred at home, also call 112 for medical certification
  • Do not move the deceased until you have spoken with us or with a doctor
  • If you have them to hand, prepare the deceased's ID and health card
  • The rest — pickup, paperwork, ceremony — we coordinate

Pickup wherever the death occurred

Whether the death occurred at home, at hospital, or at a care home, we pick up the deceased and prepare them with respect. The procedure differs slightly by location, and we know exactly what is required in each case.

You have the freedom to choose your funeral house, wherever the death occurred. No one can force you to use a particular provider.

A complete package from the first call

After pickup, we continue with a complete package suited to the situation — from Essential to Traditional — which includes paperwork, preparation, ceremony, and transport. The state funeral aid of 9,192 RON RON is deducted from the cost.

We give you a clear quote as soon as the situation allows, so there are no surprises at an already difficult time.

PACHETE RECOMANDATE

Pachetele potrivite

  • Pachet Funerar Esențial

    4.900 lei

    Se încadrează integral în ajutorul de înmormântare

    Detalii complete
  • Pachet Funerar Tradițional

    7.400 lei

    Cel mai ales — ceremonie tradițională completă

    Detalii complete
Interior of a professional funeral hearse: stainless rails, dark padded lining, discreet warm light

ÎNTREBĂRI FRECVENTE

Întrebări frecvente

  • How quickly do you respond to a death?

    We answer in under a minute, day or night. After the first call, we send the team for pickup and begin the formalities in parallel. You are not alone in the first hours.

  • What do I do in the first moment after a death at home?

    Call us, and at the same time call 112 for medical certification of the death. Do not move the deceased until you have spoken with us or with the doctor. We guide you step by step from the first call.

  • Do you respond at night and on weekends?

    Yes. We respond 24 hours a day, including at night, on weekends, and on public holidays. Death doesn't keep office hours, and neither do we.

  • Can I choose the funeral house if the death was at hospital?

    Yes. You have full freedom to choose any funeral house, regardless of where the death occurred. No one — hospital or care home — can force you to use a particular provider.

  • How much does the emergency response cost?

    Pickup is part of the chosen package and is not charged separately as an 'emergency fee'. The 9,192 RON RON state funeral aid is deducted from the package cost. We give you a clear quote as soon as the situation allows.

  • What documents should I have to hand?

    If you have them, the deceased's ID and health card are helpful. The rest of the documents — death certificate, clearances — we obtain on the family's behalf.

SUNTEM AICI

Vă stăm alături, la orice oră

Răspundem în sub un minut, zi și noapte. Vă explicăm exact ce pachet vi se potrivește și cum funcționează plata, fără presiune.

0739 592 835WhatsApp