Agenția Funerară Sobru
Agenția Funerară Sobru
0739 592 835

ABOUT US · FAMILY FUNERAL HOUSE

About the Sobru team

Agenția Funerară Sobru is a family funeral house that stands by you in the hardest moments. We work in partnership with agencies that have more than 24 years in funeral services. Our team holds the DSP authorizations needed for all procedures and strictly follows Romanian Law 102/2014 on funeral services. We're available day and night at the first call, answer in under a minute, and handle everything — transport, preparation, formalities, ceremony. With us, the family focuses on mourning, not bureaucracy.

Updated:

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In brief

  • We're available day and night at the first call, answer in under a minute, and handle everything — transport, preparation, formalities, ceremony.
  • An advisor takes situation details — death location, family wishes, budget.
Call us anytime

How we work

Family calls us at the first call. An advisor takes situation details — death location, family wishes, budget. We set the plan together: chosen package, ceremony, responsible funeral agency (us), timelines.

Over the next 2-3 days, we handle everything: deceased pickup with licensed hearse, preparation (embalming, cosmetics, dressing), Civil Status formalities, sanitary clearance, CNPP funeral aid file, casket, transport to church and cemetery, memorial meal organization. Our full range is described on the funeral services page. The family decides final elements (clothes, photos, wreath ribbon messages) — the rest is our responsibility.

We stay alongside after the ceremony too — answer questions (how to cancel ID documents, how to open inheritance, how to renew a burial plot), offer consultation for monuments or later memorials.

Our values

  • Sobriety — no forced emotions, no commercial pressure, just real support
  • Transparency — firm prices, ANPC-compliant, no hidden costs. See cost breakdown for an independent breakdown.
  • Promptness — under-minute response, on-location presence in 60-90 minutes (coverage area)
  • Empathy — every family treated with respect and understanding, regardless of package or budget
  • Legal compliance — we follow Law 102/2014, DSP norms, ANPC rules
  • Discretion — all family information is confidential, we don't sell or use for marketing

Legally compliant

All our procedures comply with Romanian Law 102/2014 on cemeteries, human crematoria, and funeral services, supplemented by Law 246/2018. Personnel handling the deceased have valid DSP sanitary certifications. Funeral hearses are sanitary-licensed for public road transport.

For consumers, rights are protected by ANPC (Romanian National Authority for Consumer Protection). Advertised prices are final, contracts are clear, and problems can be resolved through SAL (Alternative Dispute Resolution) or, for disputes with traders in another EU country, the European Consumer Centre (ECC Romania).

The institution counter — the trip we make so the family doesn't have to
Illustrative image: the institution counter — the formalities we handle on the family's behalf.
Romanian Law 102/2014 — funeral services

Information verified with

  1. legislatie.just.ro

FREQUENT QUESTIONS

Answers to frequent questions

  • How quickly do you arrive after the first call?

    In coverage area (Bucharest + Ilfov), 60-90 minutes, anytime day or night. For more remote areas (other counties), 2-4 hours. For urgent cases (violent death, accident), we prioritize and may be faster. All transport is handled by our licensed funeral transport service.

  • Are you a large agency with national network?

    No, we're a family funeral house with local coverage. Our team takes each case directly, no intermediaries. Our model: simplicity, direct presence, responsibility to family from first call to ceremony close.

  • How experienced are the agencies you work with?

    We work in partnership with agencies that have more than 24 years in funeral services. The agencies we partner with have helped more than 24,000 families. We're a family funeral house — no commercial pressure, just real support for families in hard moments. Our practical guides answer the most frequent questions, step by step.

  • Do you work nationwide or only locally?

    We work primarily in Bucharest and Ilfov. For cases in other counties, we take the case directly if needed (with a longer response time) or refer you to a trusted local funeral service.

  • Do you have the required sanitary authorizations?

    Yes. We have DSP (Public Health Directorate) authorizations for deceased transport and preparation (embalming, cosmetics). All involved personnel have valid sanitary certifications. Annual verifications, per Law 102/2014.

SEE ALSO

Related services or pages

VALUES · 6 WORKING PRINCIPLES

The 6 principles that guide our work

We're not a platform, not a national network. We're a family funeral house, with our own team. These six principles aren't slogans — they're the concrete rules we work by daily.

  • Sobriety

    No forced emotions, no commercial pressure. Just real, professional support.

  • ANPC transparency

    Firm prices, clear contracts, no hidden costs. Per Romanian ANPC standards.

  • Promptness

    Response in under a minute, on-site 60–90 min in covered area. Day and night.

  • Empathy

    Every family treated with respect, regardless of package or budget.

  • Legal compliance

    Romanian Law 102/2014, DSP norms, ANPC. All authorizations verified annually.

  • Total discretion

    Family information stays confidential. Not sold, not used for marketing.

EDITORIAL OVERSIGHT

Who oversees our content

The guides, costs and procedures on sobru.ro are coordinated and reviewed by the Agenția Funerară Sobru team, using official sources: the National Public Pension House, ANPC and Law 102/2014. We update the information whenever the law or the funeral allowance amount changes.

COMPANY DETAILS

Company details

Agenția Funerară Sobru is the name we work under. The company is legally registered in Romania, with the identification details below.

Company identification details
DetailInformation
Legal nameEchipa De Tocilari SRL
CUI47591744
Trade Register no.J40/2298/2023

We work in partnership with agencies that have more than 24 years in funeral services. The agencies we partner with have helped more than 24,000 families.

QUESTIONS?

We answer day and night

Consultation is free. We answer any question specific to your family's situation.

What happens after you call

  1. You phone or message us

    Day or night, by phone, WhatsApp, or chat. You'll get a real person on the line in under a minute — never an answering machine.

  2. We listen

    We ask what happened, where they are now, and what kind of farewell feels right. We tell you the price up front, with no surprises later.

  3. We take it over

    Paperwork, transport, embalming, the ceremony — all on us. You pick the casket, the date, the church or chapel. We do everything else.

  4. We see you through to the end

    From the first call to the moment the ceremony ends. Any question that comes up along the way — call us. That's what we're here for.
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